Radio Communications - Phraseology

Reference

Standard Pro-Words

Letters and numbers should be transmitted using the standard phonetic process outlined below. Standard pro-words should be used when appropriate.

Standard Pro-Word  Description  
“Affirmative/Affirm” Yes, correct.
“All stations”  General call to all stations / units on a network.
“Cancel”    Ignore my previous instruction or request.
“Clear” This is the end of my transmission. No reply is expected.
“Clear to you” Used by FireCom. End of my transmission to you, will now transmit to another call sign.
“Confirm” Verify this statement.
“Copy” Message received and understood.
“Correction”  My last message was incorrect. The correct message is...
“Disregard”  Ignore my previous statement or request.
“ETA”  Estimated time of arrival.
“ETD”  Estimated time of departure.
“Figures”  The figures that follow are numbers (other than a grid, time, wind, etc).
“Go ahead”  I am ready to receive your transmission.
“Grid”  Numerical map grid reference to follow..
“I say again”  I am repeating my last transmission.
“Incident call”  Report of a new incident requiring response.
“More to follow”  If there is a need to transmit a long message and it needs to be broken down into segments. 
“Negative”  No, incorrect, permission not granted. 
“Nothing heard”  I have not received a reply. 
“Over”  Transmission is complete, reply expected. 
“Proceeding”  An appliance is proceeding under normal road conditions to an incident or activity. 
“Responding”  An appliance is responding under lights and siren to an incident. 
“Read back”  Please repeat back to me all or part of the message I just gave you. 
“Roger”  Message received and understood.
“Say again”  Repeat your last transmission to me.
“SitRep”  I am about to transmit a Situation Report to you.
“Stand by”  I must pause. I will call you back when ready.
Understood Message understood.
“Wilco” Message received, understood and I will comply.

Radio Checking Pro-Words

Plain language terms shall apply here with simple easy to understand words being used.

TermDescription
Loud:      Your transmission is good and loud – strong signal and easily  
Weak:    Your transmission is low or weak – weak signal and just able to understand
Clear:      Your speech is easy to understand
Readable:     Your speech is understandable but just
Unreadable:    We know you are there but cannot understand what you are saying – very poor signal and message not understood
Nothing Heard: We can’t hear you at all – no response or signal heard

Numbered systems are not to be used as it is not understood by all operators across the Organisation. The following terms will, in most cases, suffice for reception reports:

Normally these words would be grouped in two parts, such as “Loud and Clear” or “Weak and Readable” or “Weak and Unreadable” or “Nothing Heard”.

Phonetic Numbers

When saying numbers on the radio, use the following.  Pronunciation is exaggerated slightly:

NumberWordPronunciation
0 Zero Zero 
1 One Wun 
2 Two Too
3 Three TH-ree
4 Four FOW-er
5 Five Fi-ve
6 Six Siks
7 Seven Sev-en
8 Eight Ate
9 Nine Niner
100 Hundred Hun-dred
1000 Thousand TH-ousand

Phonetic Alphabet

When saying letters on the radio, use the following. Pronunciation is exaggerated slightly:

LetterWordPronunciationLetterWordPronunciation
Alpha   AL-fah  November  No-VEM-ber 
Bravo  BRAH-vo  Oscar  OSS-kah   
Charlie  CHAR-lee  Papa  Pah-PAH 
Delta  DELL-tah  Quebec  KEW-beck   
Echo  ECK-oh  Romeo  ROH-me-oh 
Foxtrot  Foks-trot  Sierra  See-AIR-ah 
Golf  Golf  Tango  TANG-go 
Hotel  HOT-tel  Uniform  You-nee-form 
India  In-dee-ah  Victor  VIK-tah 
Juliett   Jew-LEE-ett  Whiskey  WISS-kee 
Kilo  KEY-loh  X-Ray  Ecks-ray 
Lima  LEE-mah  Yankee  YANG-key 
Mike  Mike  Zulu  ZOO-loo

Content Owner: State Operations
Date Approved: 14 Sep 2024
Review Required: 14 Sep 2027
Version: 1.0

Content Owner: State Operations
Date Approved: 14 Sep 2024
Review Required: 14 Sep 2027
Version: 1.0

If you have any questions or feedback on Operational Doctrine, please email Ops.Performance@rfs.nsw.gov.au.